SimpleHelp Lets Low-Privilege Technicians Mint Overpowered API Keys Through a Missing Authorization Check; CISA's May 8th KEV Deadline for Covered Entities Has Lapsed

Last refreshed2026-09-27

Status: KEV | Advisory ID: CVE-2024-57726

Key Details

CVE	CVE-2024-57726
Vulnerability Name	SimpleHelp Missing Authorization Vulnerability
Affected products	SimpleHelp SimpleHelp
Exploitation status	Listed in CISA's Known Exploited Vulnerabilities (KEV) catalog, indicating confirmed active exploitation.
Classified as	CWE-862 (Missing Authorization)
KEV listing	Added to CISA's Known Exploited Vulnerabilities (KEV) catalog on 2026-04-24.
Exploitation prediction (EPSS)	66.60% probability of exploitation in the next 30 days (99% percentile) -- FIRST.org's EPSS model.
Federal remediation deadline	2026-05-08 (CISA KEV, Binding Operational Directive).

Affected Products, Subsystems & Sectors

Vendor	Product	Affected Versions	Patch Status
SimpleHelp	SimpleHelp

Vendor

Product

Affected Versions

Patch Status

SimpleHelp

Subsystems	General OT
Sectors	Multiple

What to Know

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

What to Do

Monitor SimpleHelp 's web page for any future patch releases.

References

Source	Reference
NVD	https://nvd.nist.gov/vuln/detail/CVE-2024-57726
CVE	https://www.cve.org/CVERecord?id=CVE-2024-57726

Source

Reference

NVD

https://nvd.nist.gov/vuln/detail/CVE-2024-57726

CVE

https://www.cve.org/CVERecord?id=CVE-2024-57726

KEV Required Action

Field	Value
KEV Link	https://www.cisa.gov/known-exploited-vulnerabilities-catalog
Date Added to KEV	2026-04-24
Required Action Due Date	2026-05-08
Required Action	Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Field

Value

KEV Link

https://www.cisa.gov/known-exploited-vulnerabilities-catalog

Date Added to KEV

2026-04-24

Required Action Due Date

2026-05-08

Required Action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.