SimpleHelp's Zip Slip Path Traversal Lets Admin Users Write Arbitrary Files to Any Location on the Server and Execute Code as the Service Account; CISA's May 8th KEV Deadline Has Passed

Last refreshed2026-09-27

Status: KEV | Advisory ID: CVE-2024-57728

Key Details

CVE	CVE-2024-57728
Vulnerability Name	SimpleHelp Path Traversal Vulnerability
Affected products	SimpleHelp SimpleHelp
Exploitation status	Listed in CISA's Known Exploited Vulnerabilities (KEV) catalog, indicating confirmed active exploitation.
Classified as	CWE-22 (Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal'))
KEV listing	Added to CISA's Known Exploited Vulnerabilities (KEV) catalog on 2026-04-24.
Exploitation prediction (EPSS)	64.66% probability of exploitation in the next 30 days (99% percentile) -- FIRST.org's EPSS model.
Federal remediation deadline	2026-05-08 (CISA KEV, Binding Operational Directive).

Affected Products, Subsystems & Sectors

Vendor	Product	Affected Versions	Patch Status
SimpleHelp	SimpleHelp

Vendor

Product

Affected Versions

Patch Status

SimpleHelp

Subsystems	General OT
Sectors	Multiple

What to Know

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

What to Do

Monitor SimpleHelp 's web page for any future patch releases.

References

Source	Reference
NVD	https://nvd.nist.gov/vuln/detail/CVE-2024-57728
CVE	https://www.cve.org/CVERecord?id=CVE-2024-57728

Source

Reference

NVD

https://nvd.nist.gov/vuln/detail/CVE-2024-57728

CVE

https://www.cve.org/CVERecord?id=CVE-2024-57728

KEV Required Action

Field	Value
KEV Link	https://www.cisa.gov/known-exploited-vulnerabilities-catalog
Date Added to KEV	2026-04-24
Required Action Due Date	2026-05-08
Required Action	Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Field

Value

KEV Link

https://www.cisa.gov/known-exploited-vulnerabilities-catalog

Date Added to KEV

2026-04-24

Required Action Due Date

2026-05-08

Required Action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.