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SimpleHelp Accepts Unverified Cryptographic Signatures, Letting Remote Attackers Bypass Authentication; CISA's July 2nd KEV Deadline for Covered Entities Has Passed

Last refreshed2026-09-27

Status: KEV  |  Advisory ID: CVE-2026-48558

Key Details

CVECVE-2026-48558
Vulnerability NameSimpleHelp Authentication Bypass Vulnerability
Affected productsSimpleHelp SimpleHelp
Exploitation statusListed in CISA's Known Exploited Vulnerabilities (KEV) catalog, indicating confirmed active exploitation.
Classified asCWE-347 (Improper Verification of Cryptographic Signature)
KEV listingAdded to CISA's Known Exploited Vulnerabilities (KEV) catalog on 2026-06-29.
Exploitation prediction (EPSS)5.72% probability of exploitation in the next 30 days (93% percentile) -- FIRST.org's EPSS model.
Federal remediation deadline2026-07-02 (CISA KEV, Binding Operational Directive).

Affected Products, Subsystems & Sectors

VendorProductAffected VersionsPatch Status
SimpleHelpSimpleHelp
SubsystemsGeneral OT
SectorsMultiple

What to Know

SimpleHelp contains an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication.

What to Do

Monitor SimpleHelp 's web page for any future patch releases.

References

SourceReference
NVDhttps://nvd.nist.gov/vuln/detail/CVE-2026-48558
CVEhttps://www.cve.org/CVERecord?id=CVE-2026-48558

KEV Required Action

FieldValue
KEV Linkhttps://www.cisa.gov/known-exploited-vulnerabilities-catalog
Date Added to KEV2026-06-29
Required Action Due Date2026-07-02
Required ActionApply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.